Terms and Conditions

 

Terms and Conditions:

By using this site, the user has accepted the terms and conditions of use as given on sites:

1.       The flower arrangements shown are suggestive. We try to give the best result and there are possibility that actual arrangement may vary due to unavailability of flowers and other reasons.

2.       We shall make available the best quality flowers of equal value, if ordered cakes / flowers are not available in that respective city or town.

3.       Depending on destination city or town the delivery schedule will differ between same day delivery and delivery within 3 business days.

4.       Delivery will be dispatched within 24 hrs if no date of delivery is mentioned.

5.       We shall take the order as delivered in case of flowers or cakes even if the receiver is not available on delivery time.

6.       No refund is will provided in case of incomplete or incorrect information which leds to non delivery as products are perishable and also includes infrastructure cost.

7.       Prices are exclusive of delivery charges.

8.       No refund will be made if it is refused by the recipient and will be considered as complete delivery.

9.       Under certain uncontrollable circumstances if delivery won’t be possible then you have 100% money refund right.

10.   Only 100 % refund payment made claim will be acceptable and no claim of whatever nature will be accepted under circumstances. This claimed need to be raised within 24 hrs.

11.    The owner has a right to refuse any order.

12.   All claims are subject to jurisdiction of Hyderabad only.

13.   Orders Needs to be  placed before 4 pm IST to be applicable for  Same day Delivery.

14.   Redelivery will not be done to any other address in any circumstances.

15.   The delivery is carried for once and if not executed due to some reasons redelivery is not possible and will be still charged. Delivery will be unexecuted in following circumstances:

  • Delivery not done due to wrong address
  • Unavailability of recipient
  • Locked premises
  • Incorrect phone number
  • Refusal by the recipient
  • Delivery of product at gate or neighbour or reception.

16.   We have right to reschedule the delivery on another day, in case of floods/ heavy rains or National bandh.

17.   No change will be accepted before 2 working hours of the date of delivery and is acknowledged by customer support.

18.   Orders can be cancelled in 1 working day prior to delivery.

19.   No complaints for perishable goods like flowers and cakes will be entertained after 48 hours from delivery.

20.    In case of any dispute, proof of delivery will be provided.

 

21.   Cancellation of product can be done within 1 day prior to delivery date. The cancellation request is send on our email id

 

22.   For delivery at hotels or hospitals please provide us with following information:

Hotel

  • Hotel address
  • Room No.
  • Hotel telephone number
  • Name of Tour company,

Hospital

  • Hospital address
  • Name or number of ward
  • Home address of recipient and phone no.

 

23.   Order will be left on the reception if the recipient has not checked in that hotel and if he has checked out then it will be considered are delivered and no refund will be made.

24.   We not assure the delivery to bride or groom if delivery of items are for Wedding Ceremony due to unaccessibility to the couple. Delivery will make to responsible person. If possible name of the recipient will be provided.

25.   For Midnight Deliveries delivery will be made on mentioned date from 11.30 to12.15. We also deliver on Sundays.


 
 
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